On January 16th, in observance of Makar Sankranti, most of our service partners will be closed. This will have an impact on pickup and delivery services. To provide Services as effectively as possible, our team will work hard. We truly appreciate all of your help and patience during this festival time.
!!IMPORTANT!!!: The delivery agent of our Service Providers will never ask you to transfer any amount of money to their bank account through phone calls/SMS/e-mails. Any such phone calls/ SMS/e-mails asking you to reveal your credentials or OTP could be a fraudulent attempt to withdraw money from your account. NEVER share these details with anyone. Coreyo wants you to be secure.

Frequently Asked Questions

You can contact us either by dialling 08069099000 or by sending an email to support@coreyo.com.
We accept payments through UPI, Netbanking, and Debit/Credit Cards.
Shipping duration varies depending on the shipping destination. For Tier 1 locations, intra city, and metro cities, delivery typically takes 1 to 2 business days. However, for Tier 3 locations, distant cities, or states, it might take 3 to 7 business days.
Yes, we offer international shipping services to over 35+ countries.
Our refund process is as follows: Wallet refunds are usually processed within 24 hours post-approval, while non-wallet refunds require a minimum of 3 working days post-approval (Terms & Conditions apply). To initiate a refund, please send an email with the AWB# and cancellation reason to support@coreyo.com.
To track your order, you can click on “Track shipments” in the top right corner of the coreyo.com landing page. Enter your AWB# or Order ID. Alternatively, log in to your Coreyo account, click on your account name, navigate to “My Account,” and then select “Orders” to track your shipments.
Shipping costs vary based on factors like pickup and delivery locations, service providers, and the shipping type (domestic or international). To check the specific shipping price, register as a user at user.coreyo.com and follow the steps provided.
Yes, you can cancel your order if there’s incorrect data (such as address pincode) or if pickup is delayed beyond 48 hours. Booking amount will be refunded to your source account within 3 working days. Please email support@coreyo.com with your AWB# or Order ID and the reason for cancellation.
To change your shipping address, email support@coreyo.com with the correct address details along with your AWB# or Order ID. Note that we can change all address components except for the pincode. If you need to change the pin code, you’ll have to cancel the order and place a new one.
To place an order on our website, you’ll need to provide volumetric measurements for your shipment, including Weight (grams/kilograms), Length, Width, and Height (centimetres).
Yes, we prioritise the security of your personal information. Only your name, address, and telephone number are shared with our service partners for pickup and delivery purposes.
Absolutely, log in to your Coreyo account, click on your account name, go to “My Account,” and select “Orders” to track all your orders together.
Coreyo operates across all cities in Pan India.
Opening a Coreyo account is a simple process. Visit user.coreyo.com and complete the user registration, which can be done within minutes.
While we don’t offer direct options for scheduling or rescheduling pickups, you can request a pickup agent to visit at a later time when they contact you over the phone. To cancel an order, email support@coreyo.com with your AWB# or OrderID and provide the reason for cancellation.

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